Mark is the President and CEO of Query Technologies Corp., Query CX, a boutique customer experience consultancy and Query Capital Corp.
Mark serves as a customer advocate, partnering with leaders across organizations to reimagine the customer experience and ensure their people, process and technologies align to achieve those objectives. Query Capital, with a primary focus on Vancouver Island, partners with exceptional founders and management teams to create and fund companies to get them from start-up to scale.
Mark is an active leader in the Customer Experience Professional’s Association (CXPA) and is connected with seasoned CX professionals around the globe. He also serves on several Boards including VIEA, where he is currently the Board Chair.
A consultant and principal of CollinsWorks Ventures Inc., Bill has more than 30 years’ experience in R&D, global sales and marketing, advanced manufacturing and M&A activities from bases in Canada, Europe, the South Pacific and the United States. For the past 15 years Bill has been on the leadership team for Quester Tangent, a BC based enterprise delivering engineering centric, complex technology. Bill is a member of the Professional Engineering and Geoscientists Association of British Columbia. Bill has been an evangelist for the growth of a vibrant advanced manufacturing sector on Vancouver Island.
Pat is the City of Port Alberni’s Economic Development Manager. The VIEA FTZVI initiative is a perfect complement to his work which is focused on business retention, business expansion and diversification of the economy. Pat’s previous work experience includes Manager of Partnerships in the OneStop Business Registry, branding Oliver as the Wine Capital of Canada and Economic Development Manager for the Uchucklesaht Tribe. Pat is a Board Member of the BC Economic Development Association and the Vancouver Island Coast Economic Developers Association.